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Shoppers choose seibo gifts at a Tokyo department store. (Jiji) |
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'TIS THE SEASON TO GIVE:
Competition Among Retailers Heats Up
December 19, 2002
December in Japan, as in many other countries, is
a time for gift giving. But unlike Christmas presents, seibo
in Japan often consist of food or drinks and are given by one family to
another or by a company to its clients. One thing in common, though, is
that retailers are eager to outdo one another in attracting buyers. The
continuing economic slump in Japan has meant smaller budgets, and so competition
has been growing more intense, prompting department stores and others
to begin their seibo sales campaigns earlier
every year. Retailers are hoping to use online shopping as a way of boosting
sales this year.
Earlier Every Year
Salaried workers usually receive their winter bonuses around the first
week of December, and this was when department stores across Japan would
set up special sales areas for winter gifts. But in recent years, the
battle has been starting much earlier.
For example, employees of Sogo (site is Japanese only)
department store this year began publicizing their coming seibo
campaign in October. And starting in November customers were given special
discounts for early orders. Other major department stores set up their
gift centers in mid-November, about a week earlier than last year.
Department stores covet seibo customers because
they tend to be quite loyal, returning to the same store year after year
to make their purchases. Overall sales at these retailers have been flat
due to the continuing slump, and this has prompted them to turn their
energies to wooing seibo customers.
Another feature this year has been the emphasis every department store
has been placing on the particulars of the food items on sale. Consumer
interest in the ingredients, area of production, and production process
of the food they eat has been growing in recent years, and the seibo
products in stores this year reflect this trend. In addition to labeling
the ingredients, the freshness, and the producer of the foods in its seibo
gifts, Sogo is also specifying which foods are organic and which ones
contain no allergens. Tobu (site is Japanese only),
meanwhile, has collected special products from all over Japan. Many of
their seibo gifts contain things that are
impossible to purchase anywhere else, such as sake, cake, and other products
that are produced in limited areas or for limited times.
Also this year, the online seibo market has
been expanding. Internet sales are a boon for retailers, whose costs can
be reduced by processing orders and payments online. Last year Isetan
began passing the benefits on to customers by offering free shipping for
online orders. Mitsukoshi (site is Japanese only)
followed suit this year, and it hopes to double its online seibo
sales.
Matsuzakaya (site is Japanese only),
meanwhile, has enabled customers to purchase seibo
gifts online not only from their computers but also using their mobile
phones.
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Tradition of Giving
Seibo literally means "the end of the
year." Originally, gifts were given to one's parents or the head
of the clan as an offering for the New Year rituals. Nowadays, sending
gifts as the year comes to a close is an expression of gratitude to those
whose assistance has been invaluable. Gifts are also widely sent around
the time of the summer Bon festival in another tradition called chugen.
The gifts offered to bosses, clients, and relatives during these two seasons
reach an estimated ¥2 trillion ($16 billion at ¥125 to the dollar)
annually.
According to a survey conducted by an online shopping mall during last
year's seibo season, 82% of respondents said
they planned to send seibo gifts. A total
of 36% planned to give two or three gifts; another 22% intended to send
four or five; and 7% each planned to send either one gift or six or seven
gifts. When queried as to the average amount they intended to spend on
each gift, the top answer was "¥3,000" ($24), named by 38%,
followed by "¥5,000" ($40) with 30% and "¥4,000"
($32), chosen by 10%.
As to what people expect to send for seibo
gifts this year, the Nikkei Research Institute of Industry and Markets
found that "ham or sausage" was the most popular choice, followed
by "beer," "sweets," "fresh food, such as meat
or fish," "other processed food," "soap, detergent,
or toiletries," and "gift certificates."
With so many people sending edible gifts, the New Year holidays may not
be the easiest time to begin a diet.
Copyright (c) 2002 Japan
Information Network. Edited by Japan Echo Inc. based on domestic Japanese
news sources. Articles presented here are offered for reference purposes
and do not necessarily represent the policy or views of the Japanese
Government. |
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