 |
POSH FOOD TO GO:
First-Class Hotels Enter the Takeout Business
January 16, 2003
There can no longer be any doubt. If you serve up
something special, the Japanese will gladly pay extra for it. Starbucks
Coffee demonstrated this when it arrived from the United States in 1996
with a menu of fancy drinks at somewhat high prices. Quickly branching
out nationwide, it ignited a full-scale boom of fashionable cafes.
Department stores confirmed the trend later in the decade when they added
takeout shops run by classy restaurants to their food floors. Now some
of Japan's most exclusive hotels have entered the fray with ready-to-eat
meals to go. Food, they have found, is a small luxury that people are
eager to treat themselves to even at some extra cost.
Gourmet Food at Digestible Prices
The Hotel
Okura Tokyo, one of the capital city's finest, has helped to spark
the latest phase in this food-and-beverage boom. In May 2002 it revamped
its takeout corner, the Chef's Garden, providing it with a new look and
a more attractive menu. Situated inside the entrance to a restaurant on
the main building's ground floor, the Chefs Garden used to be little
more than a showcase selling things like cake, bread, and canned food.
The renovated shop reopened with three times the original floor space.
And it has a glass wall behind which cooks can be seen at work in what
the hotel calls the "performance kitchen." Now customers can
watch as the bread they will soon be eating at home is removed from the
oven.
With fare like breads, sandwiches, salads, and pastries included, the
new menu has some 270 items among its lunchtime and dinnertime offerings.
The main attraction is a selection of some 35 original dishes created
by the hotel's master chef. Each week, moreover, the menu is renewed.
The prices are somewhat high compared with food from other takeout shops,
but they are still affordable. Most items are priced so that customers
can buy a full lunch for a total of around ¥1,000 ($8.30 at ¥120
to the dollar). And the meals are far less expensive than they would be
if eaten in one of the hotel's restaurants.
"People have long been asking for a takeout version of our restaurants'
dishes," a spokesperson for the Hotel Okura explains. "The new
Chef's Garden, we believe, offers a creative response to this demand,
one that will also bring in a whole new set of customers. The weekly change
in the menu has proved a hit, and the chef's specials, which are concoctions
you can't even get in the adjacent restaurant, are quite popular."
One Rank Up
Before the Chef's Garden reopened, there were those who insisted it would
hardly be befitting of such a prestigious establishment as the Hotel Okura
to sell meals over the counter. The clientele, though, seems hugely satisfied.
Some of the dishes are in such high demand that they sell out before they
even reach the display cases. Working women were the first to spot this
opportunity to enjoy food served up by a first-class hotel in the home,
but now the customers include a fair number of male office workers, elderly
couples, and foreigners living in Japan. The sales in October 2002 (of
the restaurant and takeout corner together) were up 80% from a year earlier.
The food floors in department stores are usually located in the basement
and go by the trendy name depa-chika,
a contraction of department store with chika
(underground). Originally targeted at gift-giving customers, they have
since shifted emphasis to foods in general, including many prepared foods,
typically a cut above what one can buy in a supermarket. Now they are
also bringing in shops run by ryotei - exclusive
Japanese-style restaurants - which package up meals to go. Despite their
somewhat high prices, depa-chika are drawing
homemakers and office workers in increasing numbers.
|
 |
|
Not to be outdone, the Hotel Okura came up with the
designation hote-ichi for its new takeout
corner, crunching together hotel and ichi
(one) to pinpoint the first-floor location, and the term seems to be catching
on. Needless to say, we are expected to read into it that the quality
on the first floor is also a level up. The Hotel Okura's spokesperson
makes this explicit: "Our hote-ichi is
for shoppers who have already had their fill of what the depa-chika
has to offer."
The Start of a Trend
The success of the Chef's Garden seems to be fueling the popularity of
other hote-ichi shops. At the Imperial
Hotel Tokyo, the Gargantua Delicatessen has sold gourmet dishes to
go since 1971, but the customer base hitherto was mainly limited to the
hotel's regular clientele. Recently, however, young women working in neighboring
offices have also been frequenting the deli. At the Rihga
Royal Hotel in Osaka, the Gourmet Boutique Melissa was moved from
the basement up to the first floor in April 2002, and this tripled the
sales of the 550 items on the menu from Japanese, Chinese, and Western
cuisines. And at the Hotel
Arthur Sapporo (site is Japanese only) in Hokkaido, a takeout corner has been newly set up
and is doing a brisk business in chef's specials.
So food is again becoming fashionable in Japan, at least in the case of
quality dishes people can pick up at affordable prices and take home for
their private enjoyment. With the winter holiday season fast approaching,
it's a safe bet that the hote-ichi are already
dishing out Christmas specials.
Copyright (c) 2003 Japan
Information Network. Edited by Japan Echo Inc. based on domestic Japanese
news sources. Articles presented here are offered for reference purposes
and do not necessarily represent the policy or views of the Japanese
Government. |
|
|